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FAQ's

Frequently Asked Questions

Here are some frequently asked questions

What is reckless lending?

Occurs when a credit provider lends money without doing an affordable assessments.

What is Debt Review

It's a process in terms of the National Credit Act for over indebted consumers.

Why use a debt counsellor?

To develop a new repayment structure that will be affordable to you and acceptable to the credit providers.

What happens once debt review has been completed? Can I take other credit?

If the debt had been paid off, you are free to borrow again, however the clearance certificate has to be issued first to be sent to the credit providers.

If my unsecured debt is paid off under debt review, what happens with my car/bond?

If a bond and car was included and now you have means to pay full instalment you can voluntary cancel the debt counselling process but bear in mind that failure to make payments after the debt counsellor it’s no longer involved we advise you to seek advice before you cancel anything.

Why do debt review clients have to pay fees to debt counsellor?

These are fees involved Application fee, Restructure fee, legal fees.

Must all debt review clients go to court?

Yes a court order has to be granted to avoid any legal action to be taken against you.

Will debt counselling impact employment opportunities?

Not at all, it can be an advantage if they check your credit record that you are a responsible person unlike is a default payer.

Can I apply for debt counselling if I am unemployed?

The only way you can be under debt review it’s when you have an income.

 Do credit providers continue charging fees when I am under debt review?

No more additional fees will be charged.

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